A local business serving the Rochester community for over 80 years!
- If you are not completely satisfied with a product you've purchased from Charlotte, we will gladly exchange or refund the purchase within 30 days of the sale date.
- For any exchange or refund, we need the purchase receipt and the product must be in its original unused condition, including the box, UPC bar code, packaging, accessories, and all manuals and paperwork.
- Product that was special ordered is not returnable.
- Charges for installation and delivery services are nonrefundable after the services have been performed.
Any product that was purchased when a mail-in rebate was available on the purchase is subject to having the amount of the rebate deducted from the refund amount.
Acceptance of Terms
Payment Terms and Restrictions
By placing an order on the Website, you authorize Charlotte Appliance Inc. to collect payment from you for all charges incurred via credit card of any or all other authorized form of payment. Unless otherwise specified, prices listed on the Website do not include shipping, handling, taxes or insurance. Charlotte Appliance, Inc. reserves the right prohibit sales to re-sellers and to limit the number of products sold.
The Website may contain typographical errors or other inaccuracies and may not be complete or current despite the fact that Charlotte Appliance Inc. endeavors to accurately describe all products offered for sale. For example, representations of product colors on the Website may vary from actual product colors, particularly due to the color settings of the monitor on which each image of the Website is viewed. Charlotte Appliance Inc. reserves the right to correct any errors, inaccuracies or omissions in the product information (including but not limited to pricing and availability), and to change or update information at any time without prior notice (including previously submitted orders).
Links to Third-Party Websites
The Website may contain links to Websites operated by third-parties. The linked Websites are not under the control of Charlotte Appliance Inc., and as such, Charlotte Appliance Inc. is not responsible for the contents of any linked Website. Links to third-party websites are provided as a courtesy, and as such, links do not imply the endorsement of Charlotte Appliance, Inc. Charlotte Appliance Inc. is not responsible for the collection or use of anonymous or personal information by any third-party websites.
Should the Website be accessed from any location other than the United States of America, full responsibility for compliance with all local laws that are applicable to such access is the responsibility of you, the user. Accessing materials on the Website from territories where their contents is illegal is strictly prohibited. Charlotte Appliance Inc. makes no representation that materials on the Website are available or appropriate for use in locations outside the United States of America If products are being purchased for export outside the United States, you, the user, and not Charlotte Appliance Inc. are entirely responsible for any and all acts and documentation required for such export. Charlotte Appliance Inc. does not ship to locations outside the continental United States.
Disclaimer of Warranties
YOU, THE USER, EXPRESSLY AGREE THAT ALL INFORMATION, MATERIALS, PRODUCTS, SOFTWARE, SERVICES AND FUNCTIONS INCLUDED IN OR AVAILABLE THROUGH THE WEBSITE ("THE WEBSITE CONTENT") ARE PROVIDED "AS IS" FOR THE USE BY YOU, THE USER. NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, ARE PROVIDED BY THE WEBSITE CONTENT, INCLUDING BUT NOT LIMITED TO WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, OTHER THAN THOSE WARRANTIES WHICH ARE INCAPABLE OF EXCLUSION, MODIFICATION OR RESTRICTION UNDER APPLICABLE LAW(S). CHARLOTTE APPLIANCES INC., AND ANY AND ALL SUBSIDIARIES OR LICENSORS MAKE NO WARRANTIES THAT THE WEBSITE CONTENT IS ACCURATE, CORRECT OR RELIABLE; THAT THE WEBSITE WILL BE AVAILABLE AT ANY PARTICULAR LOCATION OR TIME; THAT ANY ERRORS OR DEFECTS WILL BE CORRECTED; THAT VIRUSES OR OTHER HARMFUL COMPONENTS ARE NOT IN THE WEBSITE CONTENT; OR THAT YOU, THE USER, WILL ACHIEVE SUCCESSFUL RESULTS FROM FOLLOWING ANY DIRECTIONS, RECOMMENDATIONS OR INSTRUCTIONS ON THE WEBSITE.
Limitation of Liability
CHARLOTTE APPLIANCE INC., ITS SUBSIDIARIES OR LICENSORS SHALL UNDER NO CIRCUMSTANCES BE LIABLE FOR ANY PUNITIVE, INCIDENTAL, DIRECT, INDIRECT, CONSEQUENTIAL OR SPECIAL DAMAGES THAT RESULT FROM THE INABILITY TO USE THE WEBSITE OR FROM ANY INFORMATION PROVIDED ON THE WEBSITE. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON TORT, STRICT LIABILITY, CONTRACT, NEGLIGENCE OR ANY OTHER BASIS, EVEN IF CHARLOTTE APPLIANCE INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. CHARLOTTE APPLIANCE INC.'S LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW IN ANY JURISDICTION THAT DOES NOT ALLOW THE LIMITATION OR EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES.
You, the user, agree to defend, indemnify, and hold Charlotte Appliance Inc. and any and all subsidiaries and other affiliated companies, and their contractors, officers, directors and employees, harmless from all liabilities, expenses, and claims, including but not limited to attorneys' fees, that arise from any use or misuse of the Website or the Content therein. Charlotte Appliance Inc. reserves the right to assume the exclusive control and defense of any matter otherwise subject to indemnification by you, the user, in which event you, the user, will cooperate with Charlotte Appliance Inc. in asserting any and all available defenses.
Choice of Law, Jurisdiction and Venue