Charlotte Appliances
3200 Lake Avenue
Rochester, NY 14612

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Our Reviews


Sales people are helpful. Place has a good selection at a good price.

Jessica Day

Just walked in about 20 minutes ago, purchased our stove 10 minutes ago, no pushy sales people. No push to purchase something more expensive, all around wonderful experience and they were happy to allow our dog to come in with us as well. We plan to come back once we save up for a full kitchen remodel in a few years and look forward to giving them our business at that time as well!

Jack McGuire

Michelle was very helpful and patient. Purchased a new Range & matching micro wave. Delivered when promised by two very courteous young men. Micro wave installed by Andrew an employee of Rob. Installed without a hitch and another nice young man. Have been doing business with Charlotte for over 50 years and the above are the reasons why.

Gigi Stein

Charlotte went above and beyond to help us after Orvilles couldnt get down our street due to low wires. We in particular want to thank the warehouse manager and their staff. We have a very compromised health situation , we asked that they wear a mask when delivering. No problem. Others could not guarantee it. We are so thankful to have you in are City. Thank you again for helping us.

Robert Davis

I had an issue with the GE washer I bought here and wasted a week trying to get GE to fix it. Called Charlotte back and they offered me full value on an exchange and they swapped them for free. I cannot recommend them enough.

Marci Elizabeth

Found a great fridge at a great price! Delivery guys were fantastic and went above and beyond trying to hook up the water line. Definitely recommend!!

Pretty Pepper

Bought dishwasher to replace broken that matched our Sub Zero Fridge. Lady we dealt with was super. Great price and installation was a snap

Jerry “Neeko”

Chose a Refrigerator I wanted off their website. Called them placed the order, 2 days later. my new fridge is sitting where the old one was! Outstanding.

Phillip Pritchard

This has been here forever and you can trust them. Biggest selection and great prices. Ditch Lowe's and home Depot and get your appliances here